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MLP RETURN/PICKUP POLICY

BULK PRODUCTS

  • Bulk products (mulch, gravel, aggregate, sand, soil, etc.) are not returnable.
  • Bagged bulk products are not returnable.

IN-STORE RETURN CRITERIA

  • Material purchased no more than 30 days prior to return.
  • Customer must have purchase receipt.
  • Minimum of one layer of pavers/wall block or ½ ton of stone.
  • Pavers/wall block must be in correct layer format as provided by the manufacturer.
    • This format can be provided by your salesperson.
  • Material is in original, uninstalled condition (not dirty, chipped, broken, etc.).
  • Salesperson or manager has the right to decline a return for any reason.
  • A restocking fee may apply.

PICKUP RETURN CRITERIA

  • Material purchased no more than 30 days prior to return.
  • Customer must have purchase receipt.
  • Minimum of 2 full pallets of pavers or wall block.
  • Minimum of 2 full pallets of stone.
  • Pavers/wall block must be in correct layer format as provided by the manufacturer.
    • This format can be provided by your salesperson.
  • Material is in original, uninstalled condition (not dirty, chipped, broken, etc.).
  • Material must be in an accessible location.
  • A picture showing that all of the above criteria are met must be provided to your salesperson before a pickup is scheduled.
  • A pickup fee is charged for all pickups.
  • Salesperson or manager has the right to decline a return for any reason.
  • A restocking fee may apply.
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